Last updated: June 29, 2026
This Shipping Policy applies to orders placed on Jkwvd, operated by 4612 15TH STREET SOUTHWEST LLC. We currently prepare orders for customers in Singapore and charge all orders in USD.
1. Order Processing Time
- Orders are normally processed within 1-3 business days after payment is confirmed.
- Processing may take longer during public holidays, inventory checks, or address verification.
- Orders placed on weekends or public holidays begin processing on the next business day.
2. Standard Shipping Time and Cost
- Destination: Singapore
- Shipping Method: Standard delivery
- Estimated Transit Time: 7-13 business days
- Shipping Fee: 0 USD
The total delivery estimate includes order processing time plus carrier transit time. Delivery dates are estimates and may be affected by carrier handling, customs review, local holidays, weather, or incorrect address details.
3. Tracking
When tracking is available, a shipping confirmation email will be sent to the email address used at checkout. Tracking updates may take 24-72 hours to appear after the package is handed to the carrier.
4. Address Accuracy
Customers are responsible for entering a complete and accurate delivery address. If an address is incomplete, invalid, or cannot be serviced, we may contact you for clarification before dispatch. We are not responsible for delivery delays caused by incorrect address information supplied at checkout.
5. Split Shipments
Orders containing multiple items may be shipped in separate packages depending on inventory location and carrier handling. No additional shipping fee is charged when we split an order.
6. Delayed, Missing, or Damaged Packages
If your package is delayed beyond the estimated delivery window, please contact us with your order number. If an item arrives damaged, keep the product, packaging, and shipping label and contact us within 7 days of delivery so we can review the issue.
7. Contact
Company Name: 4612 15TH STREET SOUTHWEST LLC
Store Name / Brand Name: Jkwvd
Business Address: 4612 15TH ST SW, LEHIGH ACRES, FL, 33973, US
Email: support@jkwvd.shop
Phone: +18545883360